MOLE BOY TRAVEL & SAFE GUIDE TOURS TERMS & CONDITION

CHANGE OF BOOKING BY THE COMPANY
Welcome to your dream Holidays! Trust Mole Boy Travel & Safe Guide Tours Ghana, your travel experts as we specialize in providing the best travel services in Ghana West Africa and creating customized Packages and itineraries for our clients based around their personal plans and preferences. In our line of work, we don’t only make plans, we help you build experiences and memories that you will treasure forever. Let us arrange the details of your next trip — call today to Book your experience.

Please read the following terms and conditions carefully.
Your contract is with Mole Boy Travel & Safe Guide Tours Ghana Limited. Registered Company No BN592902017 referred to as ‘the company whose registered office P.O Box 73 Damongo, Ghana. Any references made to ‘You’ or ‘Your’ in case those conditions means the person or persons included on the booking form to whom these booking conditions apply. These conditions detail the entire agreement which You have with the Company.

BOOKING & DEPOSIT
When ready to book or make reservations to secure your spot(dates)the following process is required. Please do choose and confirm package type, confirm your travel dates, make a 50% Deposit to secure your spot, send details of your payment you can also fill out a booking form which can be gotten from our website or email us via bookings@moleboytravelandtours.com

BELOW ARE OUR PAYMENT DETAILS, AS WE ACCEPT THE BELOW DEPOSIT PAYMENT OPTIONS FOR INTERNATIONAL WIRED TRANSFER (REMITLY MOBILE MONEY TRANSFER/BANK TRANSFER/WESTERN UNION MOBILE MONEYTRANSFER)

OPTION 1. BANK TRANSFER 
Beneficiary: Mole Boy Travel & Safe Guide Tours
Cedi Account Number:8031180000488
Bank:Ghana Commercial Bank Ghana
Bank Branch:Damongo Savannah Region
Bank Address:Damongo high street savannah region
Bank Swift Code: GHCBGHAC

OPTION 2. REMMITLY MOBILE MONEY MOMO TRANSFER
Recipient Name:Ibrahim Matinu
Mobile Money Number:0597266296
Sim Type:MTN
Country:Ghana
E-mail Address:info@moleboytravelandtours.com
Address:
Mole Boy Co. Ltd
P. O Box 73
Damongo
Savannah Region

OPTION 3. WESTERN UNION MOBILE MONEY TRANSFER
Recipient Name:Ibrahim Matinu
Mobile Money Number:0597266296
Sim Type:MTN
Country:Ghana
E-mail Address:info@moleboytravelandtours.com
Address:
Mole Boy Co. Ltd
P. O Box 73
Damongo
Savannah Region

OPTION 4.FOR THOSE WITHIN GHANA CAN SEND THROUGH OUR BELOW MOBILE MONEY MARCHANT DETAILS.
Mobile Money Name:Mole Boy Travel & Safe Guide Tours
Mobile Money Number: 0240997911
Sim Type:MTN
The total deposit amount is 50% of the tour package type and its better to secure your dates in advance to secure your spot(dates) and to avoid disappointment.

BOOKING CONFIRMATION
Confirmation and initial tour information will be mailed upon receipt of the first deposit payment, which implies that we now have a legally binding contract. With respect to the confirmation message from the company, you would need to ensure that all details included are accurate, but if otherwise, you would need to contact the company in writing right away. The terms and conditions of the contract are accepted by whoever makes the booking and represents everybody that consists of the party or group. Upon confirmation, you would get a detailed trip itinerary that includes all the gear you would be needing on your tour courtesy of the company.

CANCELLATION You have the right to cancel a reservation but it must be done in writing by mail. We do not accept cancellations by telephone. Cancellations received less than 15 days prior to departure will be subject to the following forfeit fees: 13-7 days prior to departure to 10% of the entire tour cost Less than 7 days prior to departure to 15% of the entire tour cost (also includes no shows) Note that given the present global climate resulting from the COVID 19 pandemic, requested services can be postponed/rescheduled at no extra cost. Refunds: No refunds are given for lost travel time; itineraries amended after departure; not appearing for any accommodation, tour, event or other booked activities; and/or cutting short the booked itinerary for non-COVID 19 related reasons.

ACCOMMODATION All tour rates listed include lodging based on a double occupancy. But there are modifications that can be done for single occupancy. In the event that an accommodation is changed for any reason, Mole Boy Travel & Safe Guide Tours will replace it with one of comparable caliber.

LIABILITY The companies, owners, contractors, and suppliers that provide transportation and/or other related travel services, as well as Mole Boy Travel & Safe Guide Tours and its agents, hereby state that they act only as agents to the passenger in all matters relating to travel and do not accept any liability for any injury, personal illness, loss, or damage to person or property in connection with any service that is caused by an act of God, delay, irritation, or any other similar cause. Mole Boy Travel & Safe Guide Tours For the convenience and safety of passengers, Mole Boy Travel & Safe Guide Tours retains the right to make reasonable changes to the schedule, including but not limited to: substituting hotels, changing the itinerary, and switching the order of the destinations to be visited. Anyone who acts in a way that is unsafe for them, careless or unsafe to others, or who disregards the instructions of their guide(s) to act in a safe and responsible manner may be removed from a program without a refund by Mole Boy Travel & Safe Guide Tours and other participating organizations. The depositor agrees to be bound by these terms by advancing a deposit to Mole Boy Travel & Safe Guide Tours.

OBLIGATION
The participant/client, by engaging Mole Boy Travel & Safe Guide Tours and making a deposit and/ or full payment for travel arrangements specified, acknowledges the position of Mole Boy Travel & Safe Guide Tours as stipulated by the foregoing, and agrees to hold Mole Boy Travel & Safe Guide Tours blameless in making arrangements on his/her behalf, provided the same shall be made through generally accepted owners, suppliers, wholesalers or contractors at the time of engagement, and further agrees that restitutions damages, if any are claimed, shall be sought directly from the owners , wholesalers and/or contractors. The participants further agree to abide by the terms and conditions of this proposal of Mole Boy Travel & Safe Guide Tours for services to be performed.

INSURANCE We strongly recommend, for your own protection, that you and all members of your party take a suitable short-term traveler’s insurance policy to cover baggage loss, accidents, medical emergencies, trip cancellations and the cost of assistance, including repatriation, in the event of an accident or illness whilst you are abroad and it is your responsibility to ensure the insurance you purchase is suitable and adequate for your particular needs. We recommend that you contact your physician before beginning your tour and that you ask him or her to provide you with the current World Health Organization (WHO) or Center for Disease control (CDC) recommendations for the country (s) you will visit on your tour. Mole Boy Travel & Safe Guide Tours takes no responsibility for any health requirements in Ghana, although, were possible, Mole Boy Travel & Safe Guide Tours will try to provide current information.